Virus & Malware Removal
Have you fallen victim to a phone scam or malware attack, that’s given someone access to your computer?
Suffering a scam call, malware or virus attack can be very unsettling and scary position to be in. Is your computer safe to use? what has been installed on my machine? Can they still see my computer / webcam / bank details?.
If you have suffered a scam call or virus attack we can help give peace of mind, our deep scan service will scan your complete PC to ensure there are no viruses / malware & key loggers, or remote access software on your computer.
Viruses and malware can be very difficult to remove without specialist equipment and knowledge. Malware seems to have overtaken the conventional virus with pop ups telling you that you have been infected. At Solent Way Computers, we have the knowledge and experience to remove these for you.
We offer a fixed price service that will cover all types of threats including:-
- Viruses
- Adware
- Spyware
- Trojans
- Browser Hijackers
- Ransomware
- Rogue & Unwanted Software
Once your computer is free from any virus or malware we can recommend and install the appropriate Internet Security solution for your particular needs.
Frequently Asked Questions
A computer virus is a type of computer program that, when executed, replicates itself by modifying other computer programs and inserting its own code. If this replication succeeds, the affected areas are then said to be “infected” with a computer virus, a metaphor derived from biological viruses.
Malware is any software intentionally designed to cause disruption to a computer, server, client, or computer network, leak private information, gain unauthorised access to information or systems, deprive users of access to information or which unknowingly interfere with the user’s computer security and privacy.
If you have been caught by a phone scam often the scammers will either install remote access software so they access your computer whenever they want and/or they will lock the computer out and try to charge you £’ hundreds to unlock the device. You will be told not to turn off your computer, but turn it off and give us a call. We will be able to unlock the accounts, fully scan the computer for malware/viruses that have been installed and remove the remote access software used to initiate the attack… We will also recommend an Antivirus, firewall and malware solution to help protect your computer in the future.
Absolutely yes, both windows PCs, Macs and Linux computers are sceptical to both Viruses and Malware attacks… We can offer the same service for all devices.
It’s always recommended to scan your system with a new malware scanner, even if you have your own protection already installed. If you do have cybersecurity software installed, and you think you have a malware problem, then your protection has missed it. Installing a new malware scanner will allow you to discover whether you do.